.zswa-root{position:fixed;right:24px;bottom:24px;z-index:99999;font-family:inherit;box-sizing:border-box}.zswa-root *{box-sizing:border-box}.zswa-root svg{width:22px;height:22px;display:block;fill:currentColor}.zswa-launcher{width:66px;height:66px;border-radius:22px;border:0;background:linear-gradient(145deg,#1f2633,#111827);color:#fff;box-shadow:0 16px 42px rgba(0,0,0,.32);cursor:pointer;display:flex;align-items:center;justify-content:center;overflow:hidden;padding:0;transition:transform .18s ease,box-shadow .18s ease}.zswa-launcher:hover{transform:translateY(-2px);box-shadow:0 20px 48px rgba(0,0,0,.36)}.zswa-launcher img{width:100%;height:100%;object-fit:cover;border-radius:22px;display:block}.zswa-launcher svg{width:31px;height:31px}.zswa-panel{width:460px;max-width:calc(100vw - 28px);height:700px;max-height:calc(100dvh - 28px);background:#fff;border-radius:24px;box-shadow:0 24px 70px rgba(0,0,0,.32);overflow:hidden;display:flex;flex-direction:column;opacity:0;visibility:hidden;pointer-events:none;transform:translateY(18px) scale(.96);transform-origin:100% 100%;transition:opacity .22s ease,transform .22s ease,visibility .22s ease}.zswa-panel.is-open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1)}.zswa-panel.is-closing{opacity:0;visibility:visible;pointer-events:none;transform:translateY(14px) scale(.98)}.zswa-launcher.is-hidden{opacity:0;visibility:hidden;pointer-events:none;transform:translateY(8px) scale(.9)}.zswa-head{background:#1f2633;color:#fff;padding:18px 20px;font-size:20px;display:flex;align-items:center;justify-content:space-between;gap:12px;flex:0 0 auto}.zswa-head-title{display:flex;align-items:center;gap:12px;min-width:0}.zswa-head-title img,.zswa-head-icon{width:38px;height:38px;object-fit:cover;border-radius:50%;background:#fff;flex:0 0 auto;display:flex;align-items:center;justify-content:center;color:#d8a91f}.zswa-head-icon svg{width:24px;height:24px}.zswa-head-title strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.05}.zswa-head-title small{display:flex;align-items:center;gap:6px;margin-top:4px;font-size:12px;color:rgba(255,255,255,.78);font-weight:500}.zswa-head-title small i{width:8px;height:8px;border-radius:50%;background:#25d366;box-shadow:0 0 0 4px rgba(37,211,102,.15);display:block}.zswa-close{background:transparent;border:0;color:#fff;font-size:30px;cursor:pointer;line-height:1;padding:0 2px}.zswa-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;padding:12px 14px;background:#fff;border-bottom:1px solid #eee;flex:0 0 auto}.zswa-action{appearance:none;text-decoration:none!important;border:1px solid #e8e8e8;background:#fff;color:#111!important;border-radius:18px;padding:11px 8px;min-height:74px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:4px;font-size:13px;line-height:1.15;cursor:pointer;box-shadow:0 1px 0 rgba(0,0,0,.03);transition:transform .15s ease,border-color .15s ease,background .15s ease}.zswa-action:hover{transform:translateY(-1px);border-color:#cdd4df;background:#fafafa}.zswa-action span{width:32px;height:32px;border-radius:999px;display:flex;align-items:center;justify-content:center;margin-bottom:2px}.zswa-action b{font-size:14px}.zswa-action small{font-size:11px;color:#777;font-weight:500}.zswa-action-wa span{background:#e7fff0;color:#128c4a}.zswa-action-call span{background:#eef4ff;color:#1d4ed8}.zswa-action-chat span{background:#fff5dc;color:#b7791f}.zswa-body{background:#f6f7f9;flex:1 1 auto;overflow-y:auto;overflow-x:hidden;padding:18px;-webkit-overflow-scrolling:touch}.zswa-msg{margin:0 0 14px;line-height:1.35;overflow-wrap:anywhere}.zswa-user{background:#1f2633;color:#fff;border-radius:18px 18px 4px 18px;padding:12px 16px;margin-left:auto;max-width:82%;width:fit-content}.zswa-bot,.zswa-loading{background:#fff;border-radius:18px;padding:16px;box-shadow:0 1px 0 rgba(0,0,0,.04);border:1px solid #eef0f3;color:#111}.zswa-intent{margin:12px 0;display:flex;flex-wrap:wrap;gap:8px;align-items:center}.zswa-intent span{font-weight:700;width:100%;font-size:14px}.zswa-intent em{font-style:normal;background:#eef1ff;border:1px solid #dfe4ff;border-radius:999px;padding:6px 10px;font-size:13px}.zswa-products{display:grid;gap:10px;margin-top:12px}.zswa-product{display:flex;gap:12px;align-items:center;text-decoration:none!important;color:inherit!important;background:#fff;border:1px solid #e6e8ec;border-radius:16px;padding:10px;min-height:88px}.zswa-product:hover{border-color:#cfd6e3}.zswa-product img{width:72px;height:72px;object-fit:cover;border-radius:12px;flex:0 0 auto}.zswa-product strong{display:block;font-size:15px;margin-bottom:4px}.zswa-product small{display:block;color:#666}.zswa-wa{display:block;text-align:center;text-decoration:none!important;color:#0b5e2a!important;background:#dcffe8;border:1px solid #81e8a2;border-radius:14px;padding:12px;margin-top:12px;font-weight:700}.zswa-suggestions{display:flex;gap:9px;overflow-x:auto;overflow-y:hidden;padding:12px 14px;background:#fff;border-top:1px solid #eee;flex:0 0 auto;scrollbar-width:thin}.zswa-suggestions button{white-space:nowrap;border:1px solid #e1e1e1;background:#fff;border-radius:999px;padding:11px 16px;cursor:pointer;color:#111;box-shadow:0 1px 0 rgba(0,0,0,.03)}.zswa-form{display:flex;gap:10px;padding:14px;background:#fff;border-top:1px solid #eee;flex:0 0 auto}.zswa-form input{flex:1;border:1px solid #dedede;border-radius:14px;padding:0 15px;font-size:16px;min-width:0;color:#111;height:54px}.zswa-form input:focus{outline:none;border-color:#1f2633;box-shadow:0 0 0 3px rgba(31,38,51,.12)}.zswa-form button{border:0;border-radius:14px;background:#1f2633;color:#fff;font-weight:800;padding:0 18px;font-size:16px;cursor:pointer;min-width:118px;height:54px;display:flex;align-items:center;justify-content:center;gap:8px}.zswa-form button svg{width:17px;height:17px}@media(max-width:640px){.zswa-root{right:10px;bottom:10px}.zswa-launcher{width:60px;height:60px;border-radius:20px}.zswa-panel{width:calc(100vw - 20px);height:min(720px,calc(100dvh - 20px));border-radius:20px}.zswa-head{font-size:18px;padding:15px 16px}.zswa-head-title img,.zswa-head-icon{width:36px;height:36px}.zswa-actions{gap:8px;padding:10px}.zswa-action{min-height:68px;padding:9px 6px;border-radius:16px}.zswa-action span{width:29px;height:29px}.zswa-action small{display:none}.zswa-body{padding:14px}.zswa-product img{width:62px;height:62px}.zswa-product{min-height:82px}.zswa-form{gap:8px;padding:12px}.zswa-form button{min-width:100px;padding:0 14px}.zswa-user{max-width:88%}}@media(max-width:420px){.zswa-root{right:0;bottom:0;left:0}.zswa-launcher{position:absolute;right:14px;bottom:14px}.zswa-panel{width:100vw;height:100dvh;max-width:100vw;max-height:100dvh;border-radius:0}.zswa-head-title strong{font-size:17px}.zswa-actions,.zswa-suggestions{padding-left:10px;padding-right:10px}.zswa-form input{font-size:15px}.zswa-form button{min-width:86px;font-size:15px}.zswa-form button svg{display:none}.zswa-msg{font-size:15px}}


.zswa-msg{animation:zswaMsgIn .18s ease both}@keyframes zswaMsgIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}
.zswa-typing{background:#fff;border-radius:18px;padding:14px 16px;border:1px solid #eef0f3;display:inline-flex;align-items:center;gap:6px;box-shadow:0 1px 0 rgba(0,0,0,.04);color:#555}.zswa-typing span{font-size:14px}.zswa-typing i{width:6px;height:6px;border-radius:50%;background:#9aa3af;display:block;animation:zswaDots 1s infinite ease-in-out}.zswa-typing i:nth-child(3){animation-delay:.15s}.zswa-typing i:nth-child(4){animation-delay:.3s}@keyframes zswaDots{0%,80%,100%{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
.zswa-products{display:grid;grid-template-columns:1fr;gap:12px;margin-top:14px}.zswa-product-card{display:grid;grid-template-columns:104px 1fr;gap:13px;background:#fff;border:1px solid #e5e8ef;border-radius:18px;padding:10px;box-shadow:0 6px 18px rgba(17,24,39,.04);overflow:hidden}.zswa-product-card:hover{border-color:#cfd6e3;box-shadow:0 10px 24px rgba(17,24,39,.07)}.zswa-product-img{display:block;text-decoration:none!important}.zswa-product-img img{width:104px;height:104px;object-fit:cover;border-radius:14px;display:block}.zswa-product-info{min-width:0;display:flex;flex-direction:column;justify-content:center;gap:6px}.zswa-product-info strong{font-size:16px;line-height:1.2;color:#111}.zswa-product-info small{font-size:14px;color:#666}.zswa-product-btn{align-self:flex-start;display:inline-flex;align-items:center;justify-content:center;background:#1f2633;color:#fff!important;text-decoration:none!important;border-radius:999px;padding:8px 13px;font-size:13px;font-weight:800;margin-top:2px}.zswa-product-btn:hover{filter:brightness(1.06)}
.zswa-product{display:none!important}
@media(max-width:640px){.zswa-product-card{grid-template-columns:88px 1fr;border-radius:16px}.zswa-product-img img{width:88px;height:88px}.zswa-product-info strong{font-size:15px}.zswa-product-btn{padding:7px 11px}}
@media(max-width:380px){.zswa-product-card{grid-template-columns:76px 1fr;gap:10px}.zswa-product-img img{width:76px;height:76px}.zswa-product-info small{font-size:13px}.zswa-product-btn{font-size:12px}}
/* Agentul Zen v3.6 premium refinements */
.zswa-actions:has(.zswa-action-map){grid-template-columns:repeat(4,minmax(0,1fr));}
.zswa-action-map span{background:#f3e8ff;color:#7e22ce}
.zswa-action-map b{white-space:nowrap}
.zswa-head{background:linear-gradient(135deg,#1f2633,#111827)}
.zswa-panel{border:1px solid rgba(255,255,255,.22)}
.zswa-product-card{transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease}
.zswa-product-card:hover{transform:translateY(-1px)}
.zswa-wa{transition:transform .15s ease,filter .15s ease}.zswa-wa:hover{transform:translateY(-1px);filter:brightness(1.02)}
@media(max-width:640px){.zswa-actions:has(.zswa-action-map){grid-template-columns:repeat(4,minmax(0,1fr));gap:6px}.zswa-action{min-height:64px}.zswa-action b{font-size:12px}.zswa-action span{width:28px;height:28px}.zswa-action svg{width:18px;height:18px}}
@media(max-width:380px){.zswa-actions:has(.zswa-action-map){grid-template-columns:repeat(2,minmax(0,1fr));}.zswa-action small{display:block;font-size:10px}}
@supports not selector(:has(*)){.zswa-actions{grid-template-columns:repeat(auto-fit,minmax(92px,1fr));}}


/* Agentul Zen v3.8 - launcher rotund si pozitionare fixata */
.zswa-root{
  position:fixed!important;
  right:24px!important;
  bottom:24px!important;
  left:auto!important;
  top:auto!important;
  z-index:2147483000!important;
  width:auto!important;
  height:auto!important;
  max-width:none!important;
  max-height:none!important;
  transform:none!important;
}
.zswa-launcher{
  position:relative!important;
  width:72px!important;
  height:72px!important;
  min-width:72px!important;
  min-height:72px!important;
  max-width:72px!important;
  max-height:72px!important;
  aspect-ratio:1/1!important;
  border-radius:9999px!important;
  overflow:hidden!important;
  padding:0!important;
  border:3px solid rgba(255,255,255,.95)!important;
  background:linear-gradient(145deg,#1f2633,#111827)!important;
  display:flex!important;
  align-items:center!important;
  justify-content:center!important;
  box-shadow:0 18px 46px rgba(0,0,0,.34)!important;
}
.zswa-launcher img{
  width:100%!important;
  height:100%!important;
  object-fit:contain!important;
  border-radius:9999px!important;
  padding:7px!important;
  background:#fff!important;
  display:block!important;
}
.zswa-launcher svg{
  width:34px!important;
  height:34px!important;
}
.zswa-panel{
  position:absolute!important;
  right:0!important;
  bottom:0!important;
  top:auto!important;
  left:auto!important;
}
.zswa-panel.is-open{
  bottom:0!important;
}
.zswa-launcher.is-hidden{
  opacity:0!important;
  visibility:hidden!important;
  pointer-events:none!important;
}
@media(max-width:640px){
  .zswa-root{right:14px!important;bottom:14px!important;left:auto!important;top:auto!important;}
  .zswa-launcher{width:66px!important;height:66px!important;min-width:66px!important;min-height:66px!important;max-width:66px!important;max-height:66px!important;}
}
@media(max-width:420px){
  .zswa-root{right:12px!important;bottom:12px!important;left:auto!important;top:auto!important;}
  .zswa-launcher{position:relative!important;right:auto!important;bottom:auto!important;}
  .zswa-panel{position:fixed!important;width:100vw!important;height:100dvh!important;right:0!important;bottom:0!important;left:0!important;top:0!important;border-radius:0!important;}
}

/* Agentul Zen v4.0 - CTA contextual premium langa buton */
.zswa-root{display:flex!important;align-items:flex-end!important;gap:12px!important;}
.zswa-launcher{width:60px!important;height:60px!important;min-width:60px!important;min-height:60px!important;max-width:60px!important;max-height:60px!important;border:2px solid rgba(255,255,255,.98)!important;box-shadow:0 14px 36px rgba(0,0,0,.30),0 0 0 8px rgba(255,255,255,.05)!important;transition:transform .18s ease,box-shadow .18s ease!important;animation:zswaPulse 4.5s ease-in-out infinite;order:2;}
.zswa-launcher:hover{transform:translateY(-2px) scale(1.05)!important;box-shadow:0 18px 42px rgba(0,0,0,.34),0 0 0 10px rgba(255,255,255,.07)!important;}
.zswa-launcher img{padding:6px!important;}
.zswa-cta{order:1;position:relative;background:#fff;color:#1f2633;border:1px solid rgba(229,232,239,.95);border-radius:18px 18px 4px 18px;padding:12px 36px 11px 15px;box-shadow:0 16px 42px rgba(15,23,42,.18);min-width:220px;max-width:275px;cursor:pointer;transform:translateY(0);opacity:1;visibility:visible;transition:opacity .18s ease,transform .18s ease,visibility .18s ease;animation:zswaCtaIn .32s ease both;}
.zswa-cta:after{content:"";position:absolute;right:-7px;bottom:15px;width:14px;height:14px;background:#fff;border-right:1px solid rgba(229,232,239,.95);border-bottom:1px solid rgba(229,232,239,.95);transform:rotate(-45deg);}
.zswa-cta:hover{transform:translateY(-2px);box-shadow:0 20px 50px rgba(15,23,42,.22);}
.zswa-cta-main span{display:block;font-size:13px;color:#6b7280;line-height:1.15;margin-bottom:2px;}
.zswa-cta-main strong{display:block;font-size:15px;line-height:1.2;font-weight:800;letter-spacing:-.01em;}
.zswa-cta-status{display:flex;align-items:center;gap:6px;margin-top:7px;font-size:12px;color:#16a34a;font-weight:700;}
.zswa-cta-status i{width:7px;height:7px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 4px rgba(34,197,94,.14);display:block;}
.zswa-cta-close{position:absolute;top:7px;right:8px;width:22px;height:22px;border:0;border-radius:999px;background:#f3f4f6;color:#6b7280;font-size:16px;line-height:20px;cursor:pointer;z-index:2;padding:0;}
.zswa-cta-close:hover{background:#e5e7eb;color:#111827;}
.zswa-root.zswa-panel-open .zswa-cta,.zswa-root.zswa-cta-dismissed .zswa-cta{opacity:0;visibility:hidden;pointer-events:none;transform:translateY(4px) scale(.98);}
.zswa-root.zswa-panel-open{gap:0!important;}
@keyframes zswaCtaIn{from{opacity:0;transform:translateX(8px) translateY(4px)}to{opacity:1;transform:translateX(0) translateY(0)}}
@keyframes zswaPulse{0%,72%,100%{transform:scale(1)}78%{transform:scale(1.055)}84%{transform:scale(1)}}
@media(max-width:640px){.zswa-root{right:12px!important;bottom:12px!important;gap:10px!important}.zswa-launcher{width:56px!important;height:56px!important;min-width:56px!important;min-height:56px!important;max-width:56px!important;max-height:56px!important}.zswa-cta{min-width:190px;max-width:calc(100vw - 92px);padding:10px 32px 10px 13px;border-radius:16px 16px 4px 16px}.zswa-cta-main span{font-size:12px}.zswa-cta-main strong{font-size:14px}.zswa-cta-status{font-size:11px;margin-top:5px}}
@media(max-width:420px){.zswa-root{right:10px!important;bottom:10px!important;left:auto!important;top:auto!important;display:flex!important;align-items:flex-end!important}.zswa-panel{z-index:2}.zswa-launcher{position:relative!important;right:auto!important;bottom:auto!important;width:54px!important;height:54px!important;min-width:54px!important;min-height:54px!important;max-width:54px!important;max-height:54px!important}.zswa-cta{max-width:calc(100vw - 82px);min-width:0;width:auto}.zswa-cta-main strong{font-size:13.5px}.zswa-cta-status{display:none}}
@media(max-width:340px){.zswa-cta{display:none!important}.zswa-root{gap:0!important}}

/* Agentul Zen v4.1 - contact fallback si raspunsuri dinamice */
.zswa-soft-contact{margin-top:12px;padding-top:10px;border-top:1px solid rgba(229,232,239,.9)}
.zswa-soft-contact p{margin:0 0 10px;color:#4b5563;font-size:14px;line-height:1.45}
.zswa-contact-options{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px}
.zswa-contact-btn{display:inline-flex!important;align-items:center;justify-content:center;gap:8px;padding:11px 14px;border-radius:999px;text-decoration:none!important;font-weight:800;font-size:14px;line-height:1;border:1px solid rgba(229,232,239,.95);box-shadow:0 8px 20px rgba(15,23,42,.08);transition:transform .16s ease,box-shadow .16s ease,background .16s ease}
.zswa-contact-btn:hover{transform:translateY(-1px);box-shadow:0 12px 24px rgba(15,23,42,.12)}
.zswa-contact-btn svg{width:18px;height:18px;display:block;fill:currentColor}
.zswa-contact-wa{background:#eafff1;color:#128c3a!important;border-color:#bff0cf}
.zswa-contact-call{background:#f6f7fb;color:#1f2633!important;border-color:#e5e7eb}
@media(max-width:420px){.zswa-contact-options{display:grid;grid-template-columns:1fr;gap:8px}.zswa-contact-btn{width:100%;padding:12px 14px}}
/* Agentul Zen v5.0 - Sales Assistant refinements */
.zswa-followup{margin-top:12px;background:#fff8e8;border:1px solid #f2d28b;border-radius:14px;padding:11px 12px;color:#3b2a08}
.zswa-followup p{margin:0;font-size:14px;line-height:1.35}
.zswa-bot p:first-child{margin-top:0}.zswa-bot p:last-child{margin-bottom:0}